TERMS & CONDITIONS

Please read these terms carefully. They outline the conditions under which we supply our products and services.

✅ Proof carefully: What you see in our design maker is what you’ll get. Extend artwork past the cut line for full bleed.
🎨 Colours vary: Screens are RGB; we print CMYK. Specialty stocks (kraft, silver, gold, holographic, fluros) shift colour.
🛡️ Durability: Stickers may scratch, fade in UV, and don’t love oily, wet, or dirty surfaces.
🚫 Content: We won’t print offensive or illegal designs. Illegal material may be reported to authorities.
🏭 Production time: We typically manufacture and dispatch within 3 business days.
📦 Delivery: Courier timing is outside our control; order early if you have a deadline.
❌ Cancellations: Once you pay, jobs enter our automated batching system and usually can’t be stopped.
🔄 Refunds: Custom items aren’t returnable unless faulty (ACL rights apply).
📸 Marketing use: We may show your printed work in our marketing unless you opt out in writing.
💾 Storage: Keep your own files—historical artwork isn’t guaranteed to be stored.

1. Definitions

ACL means the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Customer means the person or entity placing an order with StickySheets.com.au.
Goods means printed products supplied by StickySheets.com.au.
Services means any additional services (e.g. design, file preparation) supplied by StickySheets.com.au.
GST has the meaning given under the A New Tax System (Goods and Services Tax) Act 1999 (Cth).

These Terms apply to all orders unless otherwise agreed in writing.
Placing an order via our website or otherwise constitutes acceptance of these Terms.
If any provision is unlawful or unenforceable, that provision is severed and the remainder continues in effect.

The Customer is responsible for supplying correct, print-ready artwork (spelling, colours, resolution, layout).
The online design maker shows cut lines and live previews. For colour to the edge (full bleed), artwork must extend past the cut line.
Adding artwork to the cart acts as final approval/proof. We print exactly as shown in the live proof.
On-screen colours (RGB) will differ from printed colours (CMYK). Kraft, gold, silver, holographic and fluorescent stocks will shift colours; we simulate this as best we can but results vary, and device screens are not colour-calibrated.
StickySheets.com.au is not responsible for artwork/proofing errors once approved by the Customer.

Some materials may scratch under handling.
We do not guarantee durability on outdoor use, or on oily, wet, or unclean surfaces.
UV exposure will cause colours to fade over time.
The Customer must choose materials suitable for their intended use.
Care in Use & Application: Sticker materials — especially intricate shapes or fine details — can be fragile and require care when peeling and applying.
No Liability for Peeling/Application Damage: StickySheets.com.au is not liable for tearing, breakage, or other damage that occurs during peeling, application, or use by the Customer.
Best Practice: Handle gently and apply to clean, dry surfaces for best results.

We may refuse or cancel orders that contain offensive, inappropriate, or illegal content.
Illegal material may be reported to law enforcement; we may provide customer/order details to assist investigations.

Our standard production timeframe is typically 3 business days to manufacture and dispatch.
This may occasionally extend due to maintenance, breakdowns, supply delays, or unforeseen issues.

Delivery dates are estimates only; courier timing is outside our control.
Risk transfers to the Customer when Goods are handed to a courier or collected by the Customer.
We’re not liable for delays, damage, or loss in transit, but we’ll help with carrier claims where possible.

Once payment is received, orders enter our automated batching system for production.
After batching/production has commenced, orders generally cannot be cancelled or altered.
Where cancellation is possible (before batching starts), fees may apply to cover work already performed and admin costs.

Copyright in designs created by StickySheets.com.au remains with us unless agreed otherwise in writing.
The Customer warrants their content does not infringe third-party rights and indemnifies StickySheets.com.au for related claims.
By submitting an order, the Customer grants a non-exclusive, royalty-free licence for StickySheets.com.au to photograph and display the Customer’s artwork and finished Goods for marketing, promotional, and social media use. Customers may opt out by notifying us in writing at the time of order.

We do not guarantee long-term storage or retrieval of artwork, proofs, or order files.
The Customer is responsible for retaining their own copies.
We are not liable for any loss from our inability to retrieve historical artwork or re-create previous orders.

To the maximum extent permitted by law, our liability is limited to reprinting, replacing, or refunding the Goods.
We are not liable for indirect or consequential loss (e.g., campaign delays, lost revenue).

We are not liable for delays/failures caused by events beyond our control, including natural disasters, pandemics, transport disruptions, equipment breakdown, or supplier delays.

Last updated: September 2025